Booking Conditions

Non-Refundable, Non-Transferable Deposit

We request a $80 deposit, per person with your personal details (full name, passport number, gender, nationality, DOB), needed to book any trek

The deposit is by PayPal, which will incur a 6 % PayPal merchant fee paid by the traveler, All deposits are fully non-refundable and non-transferable. In the event that you need to cancel your trip, cancellation fees will be assessed as outlined below under our cancellation policy. If canceling, you may not transfer your deposit to another person’s trek.

Final Payment Terms

The balance will be due in our office in Cusco at least 2 days before your tour start date. However, it can also be paid in advance through PayPal with a 6 % percent merchant fee paid by the traveler, In our office we accept both USD and Peruvian currency. We do not accept any torn bills. If you are not arriving to Cusco 2 days before your tour begins, please arrange your payment with the Sakura team before your arrival.

Cancellation Policy of your trips

These cancellations will only be applied to the total amount of the service and not the guarantee deposit. (The deposit guarantee is not refundable or transferable).

Notification of cancellation must be made in writing to [email protected]. If you wish to cancel within eight weeks of your tour start date, further payment is needed as follows:

If you cancel eight weeks or more days before departure: Cancellation fees equal the amount of your deposit.

Eight to four weeks before departure: 60 percent of the total tour price.

Four weeks to five days before departure: 80 percent of the total tour price.

Five days to 36 hours: 90 percent of the total tour Price.

36 hours or less before departure: 100 percent of the total price.

We charge these fees because there are a great deal of expenses that Sakura pays to set up these tours. Unfortunately, there are no exceptions. We would be happy to supply a letter for your insurance company to help recover some of the cost.